Support

Something not working, a question about your data, or an idea? Write to us at support@heyglim.app. A person reads every message.

It helps to include your iPhone model, iOS version and the email you signed up with.

Questions

When can I get Glim?

Glim is in private testing and coming soon to the App Store. Join the waitlist and we’ll email you when it’s out.

What do I need?

An iPhone with iOS 17 or later. A wearable is optional: Glim works with WHOOP, Oura and Apple Health, or with what you log yourself.

How much does it cost?

Glim is free while it’s in testing. If that changes, you’ll know before you pay anything.

Is Glim medical advice?

No. Glim is a coach, not a doctor, and it isn’t a medical device. For anything medical, talk to a professional.

How do I export my data?

In the app: Settings › Household & privacy › Export my data.

How do I delete my account?

Email support@heyglim.app from the address you signed up with, and we’ll delete your account and all its data. See the privacy policy.

Does the AI see my Oura data?

No. Oura data shapes your rings and plan through Glim’s own rules, and is never sent to the AI.

What does my partner see?

Only what you choose, in Settings › Household & privacy. Progress photos, body measurements and your calendar are never shared.